Terms & Conditions

Webmator, registered under Registration of Business Names Act, 1962 (151) of Ghana, on the 4th of February 2019, is a Web Design and Video Animation Agency set up to assist individuals and companies boost engagement with their product/service clients and prospects through the means of a website and video animation.

The following terms and conditions will apply to all services delivered by Webmator to clients.

TERMS AND CONDITIONS ON SERVICES
WEB DESIGN

GETTING STARTED
Before a website package is selected and ordered for, the client or prospect who has visited the website is required to agree to the terms and conditions of the service.
This is shown by a checkbox that reads, “I have read and agree to the terms and conditions (bottom of page)” as part of the form to the filled.
Hence, everyone that has completed an order for a website package has already agreed to the terms and conditions here.


CHARGES
Before a website package is selected and ordered for, the client or prospect who has visited the website, sees clearly, the cost of the package. Everyone that has completed an order for a website package has already agreed to the cost of the website design service.


PAYMENT
Before a website package ordered for, begins to go through the building process, a 50% deposit of the package cost must be deposited to the MTN Mobile Money number given to the customer who placed an order for the package, via their email address. The remaining 50% of the package cost shall be deposited after the website building project is done and handed over to the client that ordered for the package.

The name of the MTN Mobile Money account holder who receives cash from the depositor on behalf of Webmator is Daniel Oppong Ampah with the number 0549760059.

Please note: The website building project will not begin without receiving the first 50% deposit from the client.


WORK PROGRESS
The client who placed an order for the website package shall have the right to view the progress of their website’s building. They can contact Webmator via Facebook Messenger, WhatsApp, Phone Call or E-mail for a piece of information about the progress of the work.

In the case where a client reviews the work and does not like what they see, they have every right to insist for a change in design and this shall be done.


DATA PROTECTION
Webmator’s clients who have in one way or the other filled any form on the webpage have their details kept in our custody without distribution to any third party.
Webmator shall store every detail taken from visitors and clients in a safe electronic storage environment.


TURNAROUND TIME
A client who has placed an order for a website package should have their website ready within 5 to 20 days after an order has been placed.


DEFAULT PAYMENT
The client whose website is completed and has to make the remaining 50% payment, if they default after 1 week of website completion, shall have their website made inaccessible to the general public and to the one for whom it was built.


TEXT CONTENT
In the case where the client has no text content/ does not submit text content for their website, they are required to pay an extra Ghc200 to Webmator to write text content for their website.


COPYRIGHT AND ACCESS
The client for whom the website has been built retains the copyright to data, all media files and logo given by the client, and grants Webmator the full right to publish and use the material. The client must have obtained permission and the full right to use any of the files that are copyrighted by a third party. The client is also responsible for granting Webmator permission and the full right of use of the same and agrees to indemnify and hold Webmator blameless and guiltless from any and all claims resulting from the client’s negligence or inability to obtain the full and proper copyright permissions.

The client for whom the website has been built, has the full right of access to the Control Panel and Dashboard of their website.

EXPLAINER VIDEO ANIMATION

GETTING STARTED
Before a video package is selected and ordered for, the client or prospect who has visited the website is required to agree to the terms and conditions of the service.
This is shown by a checkbox that reads, “I have read and agree to the terms and conditions (bottom of page)” as part of the form to the filled.
Hence, everyone that has completed an order for a video package has already agreed to the terms and conditions here.


CHARGES
Before a website package is selected and ordered for, the client or prospect who has visited the website, sees clearly, the cost of the package. Everyone that has completed an order for a video package has already agreed to the cost of the video animation service.


PAYMENT
Firstly, the form on the animation packages page shall be filled out and thereafter a response email from Webmator shall be received by the client. In the email is included the full name and MTN Mobile Money number to which the client must make payment.

The name of the MTN Mobile Money account holder who receives cash from the depositor [client] on behalf of Webmator is Daniel Oppong Ampah with the number 0549760059.

An order for a video animation package shall be paid for outrightly and not in installments whatsoever.


TURNAROUND TIME
After an order for a video package is placed with all necessary details filled out, the client shall receive their completed work within a span of 5 to 20 days depending on the duration and complexity of the video selected.


DELIVERY
The animated video shall be delivered to the client via e-mail or any channel preferred by the client as stated in response emails received from or sent to Webmator.


COPYRIGHT
The client who has paid for and has received their animated video has full copyright to the video.


RESERVED RIGHTS
Webmator reserves the right to change its prices at anytime. Nonetheless, clients, prospects and visitors shall receive at least a week’s notice before a price change.



ALL TERMS AND CONDITIONS DO APPLY.

THANK YOU!
THE WEBMATOR TEAM.